What makes SunKnowledge different?
Choosing the right RCM partner is one of the most consequential decisions a healthcare organization can make. At SunKnowledge, we understand that, which is why we have built every aspect of our service model around one goal: making you feel like we are your own team, not a vendor you hired. Here is what that looks like in practice:
Your Own Dedicated Team
SunKnowledge assigns every client a dedicated specialist, junior associate, team lead, and free account manager who work exclusively on your account. We help you attain the operational experience of having your own billing office, without the cost of running one.
Response Under Five Minutes
Your revenue cycle cannot wait, and neither should you. Our clients can reach their assigned team directly and get answers in less than five minutes be it on claims, denials, authorizations or anything in between.
Complete Transparency
Every workflow, claim status, denial trend, and collection update is fully visible to you at all times. We operate as a true extension of your organization, which means you always know exactly where your revenue stands.
Customized Reporting and Reviews
We do not believe in generic dashboards. Every report is customized to your operational goals with regular performance reviews that keep priorities, progress, and process improvements aligned with your business objectives.
Flexible Engagement & Ad Hoc Support
Whether you need full-cycle RCM management or targeted help for a specific challenge, we adapts to your needs. We offer ad hoc and project-based engagements so expert support is always available exactly when you need it without any binding contract.
HIPAA-HITECH COMPLIANT WITH $10 MILLION CYBERSECURITY COVERAGE
Every engagement at SunKnowledge is fully compliant with HIPAA and HITECH regulations, ensuring your patient data and billing operations are protected at every stage with no exceptions, and further with liability insurance coverage of $3 million (for errors & omissions) and $10 million against cyber threats and attacks.
ISO 27001:2022 Certified
Our ISO 27001:2022 certification reflects our commitment to the highest international standards for data security and information asset protection across every client operation we manage.
DME and Multi-Specialty Expertise
Backed by 15+ years of DME experience and expertise across 35+ specialties including sleep studies, retina care, infusion, gastroenterology, cardiology, and fertility; SunKnowledge delivers precise and compliant revenue cycle management.
Comprehensive RCM Solution
SunKnowledge delivers end-to-end RCM services, including prior authorization, eligibility verification, medical billing and coding, AR management, denial management and more for physician practices, hospitals, health systems, SNFs, and specialty clinics.
Performance That Delivers
With 99.98% accuracy, dedicated resources starting at just $7/hour, and proven AR recovery strategies that can increase collections by up to 80%, we helps healthcare providers maximize revenue while reducing operational expenses.
Payer & Provider Expertise
SunKnowledge holds a rare position in the industry, as we work with both healthcare providers and insurance payers. This dual perspective enables us to identify and resolve reimbursement issues more efficiently.
Trusted U.S. References
Hundreds of leading healthcare organizations trust SunKnowledge as their operational extension. Our long-standing client relationships reflect proven performance and reliability.
There is no shortage of RCM companies in the U.S. What is rare, however, is a partner that combines dedicated staffing, instant accessibility, full transparency, multi-specialty expertise, payer-side insight, and certified data security; all under one roof, built entirely around your success. That is the SunKnowledge advantage. And once you experience it, the difference is hard to ignore.
LEVERAGE THE SUNKNOWLEDGE ADVANTAGE
If you are looking for task-specific support, customized reporting best practices, experienced resources working with the biggest and the best of the healthcare industry, then you’ve come to the right place! For decades, we have been providing end-to-end solutions to resolve our clients’ billing challenges and enhancing their overall business operations. We deliver the best-in-class infrastructure of expert professionals, impeccable quality-oriented processes, and a service charge which can meet or beat any price!
Sunknowledge strives to protect data and all vital information assets of its clients from all types of threats.
These are the reasons why 100’s of leading healthcare organizations trust us with their operations. Get in touch with us to get a customized solution.
