Virtual Assistance – be it remotely managing the administration of your practice, replying to calls made by your patients, or transcribing clinical notes in real-time – can make a world of difference to how efficiently and profitably you are running your practice.

Focus on what generates revenue in your business by hiring  dedicated healthcare virtual assistants from Sunknowledge. We help you keep track of your daily records and improve your patient engagement efforts simultaneously.

Sunknowledge’s Virtual Assistants – comprising Virtual Medical Assistants, Virtual Office Assistants and Virtual Scribes – offer a highly cost-effective solution without compromising on quality. Brightree® certified, 100% HIPAA compliant and critically acclaimed, Sunknowledge is trusted by the best names in healthcare across 30+ specialties.

Our Virtual Assistants (VA) can be assigned with a broad range of tasks such as medical billing and collections, data entry, back office and support, customer service, accounting and bookkeeping, helping you with full growth potential.

More time for your patients with cost savings

When a patient calls your office, the worst that can happen is not having somebody competent to answer it. Rising cumulative wait-times is a huge concern for health practitioners. You may not find yourself with enough time for your patients. Hire our virtual assistants at the lowest possible rates to take off your workload. As our VAs take care of your daily tasks, you will simply have more time for taking care of your patients.

No office setup or additional requirements

To hire our Virtual Assistants, you do not need to procure additional office space or extra office equipment like computers or telephones. Your virtual staff also frees you from having to worry about paying for their health insurance, pension benefits or paid time-offs. We take care of it all on your behalf.


Slash costs, keep your patients happy, and empower your practice with our Virtual Assistants.

Reach us now at (646)661-7853.

Our 360° Virtual Assistance Roadmap

  • Medical Records Management
  • Chart Preparation & MR Filing
  • Data Entry & Transcription
  • Medication Refills
  • After-care Support like CPAP-Compliance (for DME) and Other Regular Chronic Care Activities
  • Remote Patient Monitoring
  • Medical Credentialing Services
  • Prior Authorizations
  • Telehealth Coordination
  • Appointment Management (incl. appointment scheduling, re-scheduling, cancellation & update)
  • Patient Communication (Online & Calling)
  • Billing & Insurance Support
  • Telephone Triage Assistance
  • Travel Arrangements
  • Bookkeeping
  • Sales, Billing & Delivery
  • Research & Report Preparing
  • Real-time Transcribing, Charting & Documentation
  • Soap Note Management
  • Updating EHR/EMR

More details

Benefits of Live Virtual Assistance in Healthcare

  1. Enhanced Documentation Quality: Live Virtual Assistance ensures detailed and accurate documentation during patient encounters, leading to improved record-keeping progression and better patient care.
  2. Improved Patient Experience: By providing prompt and attentive support, Virtual Assistants enhance the overall patient experience, fostering trust and satisfaction.
  3. Reduced Provider Burnouts: Virtual Assistance alleviates the administrative burden on healthcare providers, allowing them to avoid burnouts and dedicate more time to patient-care rather than on non-clinical tasks.
  4. Better Claim Management: With live Virtual Assistance, the claim creation process is expedited, reducing delays and ensuring efficient reimbursement.
  5. Risk Reduction: Virtual Assistants, owing to their training and experience, help mitigate risk factors by ensuring compliance with regulations and minimizing errors in documentation and billing.
  6. Workflow Simplification: Integrating Virtual Assistance into healthcare workflows simplifies processes, making them more efficient and allowing for better time management.
  7. Accelerated Receivables: By optimizing billing processes, live Virtual Assistance reduces accounts receivable days, improving cash flow and financial stability.
  8. Improved Practice Operation: Virtual Assistants bring back the human touch to medical practices, offering personalized support and enhancing the provider-patient relationship.

Embracing live Virtual Assistance in healthcare not only enhances operational efficiency but also improves patient care outcomes, ensuring a seamless and satisfying experience for both providers and patients alike.

Leverage the Sunknowledge advantage now

  • Consistently high productivity in the entire Virtual Assistance space
  • Neutral, ‘General American Accent’ voice support
  • Qualified, pre-screened college graduates as VAs
  • Reduction of your operational expenses by up to 80%
  • Dedicated resources catering to your specific requirements
  • VA services and solutions that support all EMRs/EHRs
  • Get started with our superfast 1-week transition
  • Real-time, zero-lag assistance across all US time-zones
  • First 30 days FREE for seamless integration & error-free implementation
  • No binding contracts, no hidden cost, no restrictive clauses
  • Excellent reference from top names across 50 states


Call us right away

We hold an initial discussion with you to find out what it is that you need and expect, how often, and when. We also then answer all the questions you may have for us.

Free Trial

You and your appointed VA(s) have a free transaction cost and 30 days to check how our VA(s) work, with no binding contracts or restrictions


If you like us and think we are a good match, then we can start. We are here to assist you in making the best use of our service – delegation, performance, improved outcomes and better ROI

Book Your Virtual Assistants Today. Get a Free Trial Now!


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