VIRTUAL MEDICAL ASSISTANCE & REMOTE PRACTICE MANAGEMENT

Virtual Assistance – be it remotely managing the administration of your practice, replying to calls made by your patients, or transcribing clinical notes in real-time – can make a world of difference to how efficiently and profitably you are running your practice.

Focus on what generates revenue in your business by hiring  dedicated healthcare virtual assistants from Sunknowledge. We help you keep track of your daily records and improve your patient engagement efforts simultaneously.

Sunknowledge’s Virtual Assistants – comprising Virtual Medical Assistants, Virtual Office Assistants and Virtual Scribes – offer a highly cost-effective solution without compromising on quality. Brightree® certified, 100% HIPAA compliant and critically acclaimed, Sunknowledge is trusted by the best names in healthcare across 30+ specialties.

Our Virtual Assistants (VA) can be assigned with a broad range of tasks such as medical billing and collections, data entry, back office and support, customer service, accounting and bookkeeping, helping you with full growth potential.

More time for your patients with cost savings

When a patient calls your office, the worst that can happen is not having somebody competent to answer it. Rising cumulative wait-times is a huge concern for health practitioners. You may not find yourself with enough time for your patients. Hire our virtual assistants at the lowest possible rates to take off your workload. As our VAs take care of your daily tasks, you will simply have more time for taking care of your patients.

No office setup or additional requirements

To hire our Virtual Assistants, you do not need to procure additional office space or extra office equipment like computers or telephones. Your virtual staff also frees you from having to worry about paying for their health insurance, pension benefits or paid time-offs. We take care of it all on your behalf.

1. Enhanced Documentation Quality: Live Virtual Assistance ensures detailed and accurate documentation during patient encounters, leading to improved record-keeping progression and better patient care.
2. Improved Patient Experience: By providing prompt and attentive support, Virtual Assistants enhance the overall patient experience, fostering trust and satisfaction.
3. Reduced Provider Burnouts: Virtual Assistance alleviates the administrative burden on healthcare providers, allowing them to avoid burnouts and dedicate more time to patient-care rather than on non-clinical tasks.
4. Better Claim Management: With live Virtual Assistance, the claim creation process is expedited, reducing delays and ensuring efficient reimbursement.
5. Risk Reduction: Virtual Assistants, owing to their training and experience, help mitigate risk factors by ensuring compliance with regulations and minimizing errors in documentation and billing.
6. Workflow Simplification: Integrating Virtual Assistance into healthcare workflows simplifies processes, making them more efficient and allowing for better time management.
7. Accelerated Receivables: By optimizing billing processes, live Virtual Assistance reduces accounts receivable days, improving cash flow and financial stability.
8. Improved Practice Operation: Virtual Assistants bring back the human touch to medical practices, offering personalized support and enhancing the provider-patient relationship.

Embracing live Virtual Assistance in healthcare not only enhances operational efficiency but also improves patient care outcomes, ensuring a seamless and satisfying experience for both providers and patients alike.