THE SUNKNOWLEDGE ADVANTAGE IN
Pre & Post DME Billing Services
- $7/hr Affordable and the Best
- 99.9% Accuracy in Prior Authorization
- 97% Collection from Account Receivable
- 70% Reduction in Operational Cost
- Dedicated Resources
- Customized Reports
- $1 Million Liability Insurance Covered
- 100’s of Excellent Client References
- 100% HIPAA-HITECH Compliance
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GET PAID FASTERStreamlined DME billing approach for improved cash flow
- Pre-billing Services:-
- Eligibility Verification – Online & Calling
- Authorization Initiation – Online & Calling
- Doctor’s Office Follow-up for documents etc
- Order Entry (Patient, Provider, Insurance, Item etc)
- Order Confirmation
- Scheduling of Delivery
- Post-billing Services:-
- Creation of Claims
- Claims Submission
- Claim Rejection Management
- Payment Posting – Auto & Manual
- Accounts Receivable & Denial Management
- Additional Activities:-
- CPAP User Compliance tracking and support
- Patient Collections
- Re-supply processing
- Hold projects (CMN/PAR etc.)
- Fax / documentation indexing and management support
OUR SOFTWARE EXPERTISE
Sunknowledge billing executives have experience in working on several industry standard practice management and billing software:
SUNKNOWLEDGE AR SOFTWARE KEY FEATURES
- Full access to your business’s financial health
- Easy to use/ understand analytical dashboard
- No need for protected health information data (PHI)
- Complete demonstration of KPI metrics
- Constant improvement on detection patterns for total reflection of your AR collections
- Threshold alerts for cashflow performance
- Access to financial performance of all facilities under one umbrella
- Easily downloadable reports in multiple formats
- Accessible in PC’s, MAC, Mobile Phones and Tabets
- Whitelisting/Branding of the platform
FREQUENTLY ASKED QUESTIONS (FAQ)
As a gen next medical billing and collections company , we are currently working across more than 28 specialties that include : DME’s, Orthotics and Prosthetics, Alcohol and Substance Abuse, Mental Health, Dermatology, Skilled Nursing Facilities, Specialty clinics and pharmacies, Physician practices, radiology centers, Cardiology, Physical, Occupational and Speech Therapy and many more.
Over the last fifteen years, we have earned a unique edge in working with both the provider and payer side of the healthcare business. Our team offers claims adjudication services to leading insurance companies in the country. It gives us the edge to provide a 360 degree perspective that defines revenue cycle management priorities of our clients.
By performing task specific responsibilities in eligibility verification, authorization, denial management and accounts receivable recovery, Sunknowledge Services Inc is a one stop destination for all your medical billing and collections needs. Our team is versatile, has experience in working across all major billing systems and also equipped to work in any of your proprietary platforms.
We offer you the best price in the market. Our team have successfully reduced billing costs by 70% and improved collections by 97% for leading providers. Also, we extend superior support in account management/ offer customized reporting support with a seamless business transition approach. Sunknowledge takes pride in its strong references from over 100 clients!
You and your team are doing a wonderful job! We are very fortunate to have Sunknowledge and your expertise in the authorization process. Thanks again for all you do. Read More >>
Sunknowledge team dedication to our eligibility and authorizations department has helped our local team to refocus their energies in a way that was not possible in years past. The result has been a renewed and refreshed work effort on the part of our employees. Additionally, your team communication with our employees has been very well streamlined and always professional, appropriate and correct.
We have had the pleasure of working with the Sunknowledge team throughout the few months utilizing their services for patient data entry and eligibility verification. They are a devoted and responsible team that is highly experienced in what they do. They are always concerned about the client’s needs and are always there to help. I highly recommend the services offered by Sunknowledge.
S****** has surpassed his monthly goal and S**** is right behind him!! And, we still have 12 days left in the month! Please extend my deepest gratitude and let them both know how impressed we all are! They are proving this is a job extremely well done and we couldn’t thank them enough for their hard work!! Bravo!
Excellent job on determining the practitioner for E****** P*******, .Also I’m glad things are making more sense and understanding that if there is no cost to us on items we leave them off
I just want to let you know you guys crushed it today with the auths! I’ve gotten a lot of good feedback from my team. Thank you for all your help.
I find everyone to be open, thoughtful and eager to understand our accounts receivable methods and requirements.
The team is receptive and readily accepts instruction. The team members make thorough, thoughtful efforts to understand denials, and work logically toward resolution.
I am happy to be working with the team and look forward to fruitful results.
My team at SunKnowledge has met or exceeded my expectations at every turn. This is an incredibly complicated industry, mistakes are inevitable, but I am so impressed with S***n, P*****m, A*****t, and V****a in their ability to adapt to new rules and correct past mistakes.
The level and quality of communication is excellent. When we had our Go Live date with A*****t and S***n, I was worried that they might not communicate as often as I would like and mistakes might run out of control but I have been so pleased with our consistent level of communication. They hear me when process changes are needed, they work excellently on their own, and they’re so fantastically detail-oriented, they often see details that even I miss.
Very happy with what we have going here.
It has been a pleasant experience working with SK over the past few months. The transition has been very smooth. The team is adaptable and quick to learn the new projects we continuously add on. We are very pleased with the teams work and daily progression thus far. SK has surpassed our goals and expectations.
We look forward to the future with SK.
THANK YOU FOR APPLYING THE RECOMMENDATIONS FROM OUR MEETING
GREAT JOB! I shared this with all the managers here at the local office!
*All references available on request
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