We help clients build and maintain a flexible and secure IT infrastructure. With our experience in maintaining health care IT systems, clients can rest assured about their data security, while complying with industry standards and best practices such as HIPAA, ISO 27001:2015, etc.
We provide comprehensive multi-level support solutions for our clients with our skills and expertise in a wide range of IT systems from Microsoft Azure, to Office 365 and Google Apps for business. We understand clients want to ease the burden of many IT systems tasks, from Managing Office 365 Licenses or other program licenses to server stability and comprehensive reports. Combined with 24×7 automated systems monitoring and round the clock support personnel, we assure prompt issue resolution helping us maintain strict Service Level Agreements.
We are capable of providing solutions and support across various IT systems.
Our specialists can provide solutions across multi-vendor network system, such as UTM firewalls, network load-balancers, routers and L2 & L3 switches from Cisco, Checkpoint, Fortinet, Sonic wall, Juniper, F5, HP and other leading brands.
- Microsoft Active Directory Domain service management with multi-domain infrastructure
- Manage and optimize cross-platform in-house and external web hosting services
- Manage and monitor email systems such as Microsoft Exchange 2013, Microsoft Office 365, Google Apps for Business, etc.
- Secure and set up a 2 way authentication for Office 365 and any other platform you use
- Design, implement and maintain business application server infrastructure
- Design and implement scalable virtual systems
- Manage telephony systems Avaya IPO and communication manager
- Manage, monitor and support cloud hosted telephony systems. RingCentral, 8×8, etc.
- Design, implement and support Call center systems with IVR, ACD, skill-based routing, recording and reporting