The Future of DME Billing: Trends You Must Know

Durable Medical Equipment (DME) suppliers offer effective devices that help individuals retain their daily lifestyle or natural movements. They deal with a vast range of medical devices. While supplying proper DME is pretty challenging, billing for these devices presents notable complexities. As we have observed, most DME claims are denied by payers on the first submission.

As a result, DME suppliers lose thousands of dollars in denied revenue and several hours wasted on rework. In addition, the DME billing challenges are significantly growing with time. Medicare rules and healthcare regulations are becoming stricter. Consequently, DME suppliers who use old-school billing processes risk falling behind.

Hence, the future of DME billing will look very different. Suppliers who adapt early will not only protect their revenue but also deliver a better experience for their patients.

Related Reading: How to Get Your DME Billing Back on Track

Top 5 Upcoming DME Billing Trends

Let’s explore the tentative shifts shaping the future of DME billing. In addition, we will discuss what they mean for doctors, DME suppliers, and the patients who rely on these services.

1) Compliance Will Keep Getting Tougher

The most common factor that has been a constant in DME billing is that Medicare and other payers will tighten their rules each year. On top of that, CMS has been tightening documentation standards, especially in the DME sector. They are thoroughly checking whether the delivered equipment has a medical necessity. Also, they are scrutinizing prior authorization requirements and proof of delivery to ensure the claim is accurate and justified.

This trend isn’t going to reverse in the near future. In fact, audits are increasing. DME suppliers that treat compliance as a side task risk expensive penalties. Many are hiring compliance specialists or outsourcing DME billing to professional companies for optimum perfection. Above all, it is clear that in the future, compliance won’t be optional. Rather, it will be survival.

2) Value-Based Care Will Change the Game

Healthcare in the US is shifting from fee-for-service to value-based care. In this revised scenario, payers are reimbursing providers based on the effectiveness of their rendered services. Now, the questions appear naturally – how will it impact DME billing? Here, DME suppliers must consider that they will get payments on time based on the device’s impact on patient outcomes.

In this value-based care system, suppliers must ensure payers that their supplied CPAP maching helps prevent hospital readmissions. In the case of a respiratory device, they have to prove that it has improved the patient’s quality of life. Hence, it is understood that DME suppliers who can document those results will see better reimbursements. This is a major shift from quantity to quality, and it’s already starting to roll out.

3) Automation Will Take Over the Tedious Work

In every DME supply house, billing staff spend a notable amount of their working hours fixing small errors. That can be wrong modifiers, mismatched codes, or incomplete documentation. Those little mistakes not only eat up most of their working hours but also lead to denied claims.

To solve the issues associated with repeated mistakes, DME suppliers are now leaning on up-to-date billing software and EHR systems. These smart tools can notify if any details are missing or even catch billing mistakes. Practices are utilizing these modern technologies to streamline their billing process and save significant efforts for their staff. As a result, suppliers are facing fewer payer rejections. They are receiving swift reimbursements and have the time to invest in patient care.

4) Data Will Stop Being Just Numbers

The basic accounts of a DME supplier simply include their total billed amount (for rental and sold devices) and how much they successfully collected. Now, some DME suppliers rely on advanced analytical platforms. These technologies enable them to access their data more profoundly.

They can check out which equipment is most profitable. Moreover, they can detect which payer denies the most claims. However, the most helpful is accurately speculating how long it really takes to get paid. Usage of similar analytics will notably increase in the future. DME billing solutions should adapt to these technologies to make information-driven decisions.

5) Security Will Be Non-Negotiable

In this digital age, when we have to share our data online, security becomes a rising concern. Presently, DME billing services need to follow the HIPAA Act to ensure optimum cybersecurity. It is a non-negligible compliance nowadays, and in the future, the strictness is expected to increase.

In addition to that, DME suppliers must ensure that their online portal or software is thoroughly encrypted. They need to set up multi-factor authentication processes. It will make their online existence even more secure. In addition, suppliers must constantly monitor every process to ensure their staff are maintaining security parameters properly.

Finally, Clearly Explain Costs to Patients

DME suppliers must communicate bills to patients clearly. It will help patients determine their tentative expenses, if they have deductibles or are responsible for out-of-pocket expenses. This transparency will help to eradicate payment-related disputes later.

Hence, DME billing staff should focus more on patient-friendly communications. In addition to that, to help patients pay spontaneously, suppliers must set up payment portals with flexible payment plans. This way, DME suppliers cannot only improve their rate of collection but also enhance patient trust.

Outsourcing to DME Billing Companies is Becoming a Trend

Not too long ago, outsourcing billing was something only big hospitals or multi-site practices considered. Now, as DME billing is getting more and more complicated every day, even small and mid-scale suppliers are relying on third-party vendors. These outsourced DME billing partners bring deep expertise and assurance of optimum perfection.

However, finding a perfect outsourced DME billing company is pretty challenging. Suppliers must inquire about their ability and past records before employing. Here, reputable DME billing companies like SunKnowledge Inc. come into action.

Related Reading: Valuable Insights to Better DME Billing Ways

Why SunKnowledge Stands Out as a Top DME Billing Company

When it comes to DME billing, SunKnowledge Inc. appears with top-notch perfection. We have about two decades of DME as well as medical billing experience. In fact, we offer end-to-end revenue cycle management (RCM) services. Suppliers can yield the following benefits with our expert assistance.

  • We ensure an over 97% first-pass collection rate
  • We deliver a near-perfect 99.9% compliant claims
  • Our most affordable services are available for only $7 per hour
  • DME suppliers can eradicate up to 80% of office costs with us

Hence, if you are facing back-to-back payer denials, employing new staff may not bring the expected result. Instead, contact us, and our representatives will contact you with effective solutions. So, why lose any more money? Connect with us and thrive in your DME supply business.

Frequently Asked Questions

 

What are DME codes in medical billing?

DME codes are unique HCPCS identifiers used to bill Medicare and insurers for approved durable medical equipment. Using accurate codes ensures accurate reimbursement and compliance.

How do I bill Medicare for DME?

To bill Medicare for DME, suppliers should submit claims with correct HCPCS codes, physician documentation, proof of medical necessity, and required prior authorizations. Here, accuracy ensures timely and maximum payments.

What are DME billing services?

DME billing services prepare and manage claims for durable medical equipment. They cover coding, prior authorization, compliance, and collections. These professional billing services help providers reduce denials and maximize reimbursements.

What POS should be used for DME?

Durable Medical Equipment claims typically require POS 12 (patient’s home). Correct POS codes are critical for compliance and avoiding unnecessary Medicare claim denials.