Ensure A Smoother Cash Flow with Streamlined DME Billing Services

You might be aware of the competitive bidding gap, and how it opens up the market oriented opportunities for both non Bid winner and Bid Winners to have more Medicare customers under its belt. We help you bid lower by offering you an instant reduction of billing costs by 70% helping you bid lower than ever before!

Under the new CMS guidelines, you are entitled to make more money with more customers, only if you have the right billing efforts in place to secure your reimbursements.

A Complete DME RCM Destination

Currently, almost 50% of our business revolves around DME practice management/ revenue cycle management. A lot of DME, companies are facing challenges today, with front-end practice management. We are an expert when it comes to order processing services. Also, we have extended our scope of work in, CPAP compliance calls to help patients maintain 70% usage as set by Medicare, After Sales Support.

Sunknowledge Services Inc has full competence in extending pre-billing/post DME billing services with admirable distinction.

Sunknowledge Services Inc delivers assistance in both pre billing/ post billing requirements in the DME space. As a reliable operational arm, our team is proficient across all major billing systems like Brightree, Kareo, OPIE, Fastrack, CPR+ HME, TEAMDME and many more, offer seamless transition. Also, we are capable with any client proprietary platform.

“We improve our client’s financial performance as we go beyond just processing data! We manage, analyze & optimize revenue cycle by working as a dedicated extension”.

Our full range of services
♦ Order Entry
♦ Eligibility Verification and Authorization
♦ Doctor Office Follow-up
♦ Order Confirmation
♦ Scheduling of Delivery

Billing & Collections
♦ Creation of Claims
♦ Claims Submission & Rejections
♦ Cash Posting
♦ A/R Follow-up
♦ Rejection & Denial Management

Leverage the Sunknowledge advantage to earn more customers

⇒ We can meet or beat any price in the market: Get access to dedicated resources for your DME billing services at just $7 per hour with complete versatility across all billing systems.

⇒ The highest collection rate in the industry: With a 97% first pass collection rate, we ensure that claims can be followed through efficiently for payment in case of denials which are worked by a team of highly experience AR Analysts.

⇒ Unparalleled productivity metrics: We currently have one of the highest productivity metrics in the industry with 99.98% accuracy. Our robust internal audit program identifies and addresses areas of improvement. Process efficiency is therefore an ongoing activity for us.

⇒ Great references from top clients: We are the only DME billing company, working with both payers and providers. Currently we are working with some of the biggest names of the industry in the DME/Orthotics & prosthetics segment. Also, we are working with top insurance companies/ MSO’s, helping them with our claims adjudication services. It gives us the edge to provide a complete RCM approach, unique in the marketplace.

⇒ Liability Insurance: We provide our clients with a liability insurance of $3 Million aggregate with a $1 Million coverage per incident through Hiscox which is a subsidiary of Geico.

⇒ Dedicated manager for seamless communication: Our operations model involves dedicated managers to support our clients and this is offered at no additional cost. The managers take complete ownership and are responsible for delivery. This ensures ease of communication as well. An escalation matrix is in place should concern arise

⇒ Customized reporting meeting your protocols: Our experience show that reporting plays a major role in ensuring client satisfaction. To this effect we create reports which are customized to our client’s requirements. Reporting templates are created based on the requirements shared by our clients at the time of transition.

⇒ Compliance : We are an ISO 27001:2013 and ISO 9001:2008 certified organization. The certifications cover Information Security Management Service requirements as well as Quality Management Service requirements. This in turn ensures HIPAA compliance and involves a stringent audit mechanism which is carried out annually by an external entity.