Over the last decade, Sunknowledge Services Inc has been instrumental in eliminating proven challenge areas for more than 100 clients in the DME space. As a 100% HIPAA-HITECH Company, we believe in working as your desired operational extension and accelerate your reimbursements.

We have excellent references and will help in elevating your practice management/revenue cycle management priorities. A leading provider of exclusive DME billing services, we decrease your billing costs by 70% and will increase your collections by 97%.

A 360 Degree DME Billing Services Approach

At just $7 per hour, Sunknowledge Services Inc caters stand alone/end to end DME billing services. We implement precise checks and balances and will improve your rejection management efforts with our tailored support in prior authorization services.

We perform task specific functions in eligibility verification and authorization, denial management and accounts receivable recovery. Sunknowledge Services Inc will be your reliable DME billing company and will execute:

Order Processing
♣ Order Entry
♣ Eligibility Verification and Authorization
♣ Doctor Office Follow-up
♣ Order Confirmation
♣ Scheduling of Delivery

Billing & Collections
♣ Creation of Claims
♣ Claims Submission & Rejections
♣ Cash Posting
♣ A/R Follow-up
♣ Rejection & Denial Management

End to End CPAP Compliance Support

With 99.99% accuracy, Sunknowledge Services Inc tracks/contacts/provides counseling support to the patients on compliance. We have an excellent track record in increasing the compliance rate from 40% to 80%. Also, we extend support in scheduling appointment / alerts with the doctor’s office.
Our process involves:

♦ New CPAP Set-up call (within 0-72 hours of set-up of machine)
♦ CPAP Adherence call (follow up calls on 5th, 15th, 30th, 60th and 90th day)
♦ Reminder calls are made to patients regarding follow-up appointment with ordering physician (post compliance is met)
♦ Counseling calls are made to patients who are yet to meet/ not met the compliance requirements
♦ Patient outreach calls are made based on their availability and convenience
♦ Compliance data is monitored, reviewed and shared with patients to improve therapy and awareness
♦ Compliance translates to better collections
♦ Compliant patients increases from 40%-80% (Time span 30-90 days)
♦ Tracking and recording usage/sharing the downloaded data with physicians to meet compliance documentation mandates
♦ Great pool of callers who are empathetic/thorough knowledge of CPAP machines (and supplies) and therapy
♦ Complete guidance is provided with insurance procedures
♦ Educating patients with understanding of OSA to continue the therapy

Let us talk! We have over 100’s of references in DME space. Sunknowledge Services Inc, will eliminate all the proven pain points with our specialized intervention in DME billing services. We have the experience, credentials to provide you tailored support.