Unique capability of serving leading DME providers meeting both pre billing/ post billing needs, Sunknowledge Services Inc has the perfect answer. Over the last decade, they have been setting the benchmark in DME practice management/ revenue cycle management.

A perfect partner for a faster durable medical equipment RCM, Sunknowledge Services Inc delivers when most others fail to understand your immediate business mandates. We have a superior pool of DME billers and coders; extend state of the art services that transpire to better collections for our clients by performing task specific responsibilities in eligibility check, prior authorization, denial management and accounts receivable recovery.

Billing Services

♣ Pre Billing
♦ Eligibility Verification – online
♦ Eligibility Verification – online (with same/similar check)
♦ Eligibility Verification – calling (with same/similar check)
♦ Eligibility Verification – calling (with same/similar check) BCBS
♦ Prior Authorization
♦ Prior Authorization (with dr.’s office follow/up) / Re-authorization
♦ Dr.’s office follow-up
♦ Order entry (patient, provider, insurance, item etc.)
♦ Confirmation

♣ Post Billing
♦ Rejection management
♦ Posting – auto (without audit)
♦ Posting – auto (with audit)
♦ Posting – manual
♦ A/R follow-up
♦ A/R & Denial Management

Support Activities
♦ CPAP Compliance (with patient counseling calls)
♦ Patient collections
♦ Re-supply order calls (to patient to confirm requirement)
♦ Hold (eligibility, auth, ins. change, manual hold etc.)

Our clients love us for our DME billing as we have:

No expenses or additional expenses in business transition
♦ A dedicated account manager for any communications on day to day basis, also extend superior support with daily/weekly/monthly reporting best practices.
♦ We have no binding contracts and have a 30 day release as we are confident that once you work with us, there will be no looking back.
♦ Customized support based on specific client requirements, monthly reporting meeting client’s tailored needs.
♦ Liability coverage of $1 million for any errors of Omission & Commission from Hiscox/Geico

Let our team share with you, our functional best practices on how we can work together and complement your efforts for an enriching DME billing experience. We are ready to give you the perfect foundation, a platform that will help you improve your RCM priorities in the best possible manner.