Top Approaches to Minimize Aging Claims in O&P Billing

Navigating healthcare insurance reimbursement processes in the Orthotics and Prosthetics (O&P) field is fraught with frustration and uncertainty. Practitioners in this vital sector have to regularly grapple with ever-changing reimbursement schedules, frequent documentation and coding errors, and stringent regulatory requirements. The emotional toll is compounded by constant claim denials, leading to an exhausting cycle of appeals and re-submissions. Managing aging claims can feel like an uphill battle, with every error in the O&P billing process adding another layer of stress. The unique challenges of O&P practices, with their intricate and personalized care requirements, only deepen the complexity, making efficient reimbursement seem like a distant dream. Every denied claim not only impacts financial stability but also disrupts the critical care patients desperately need.

In this blog, we explored the reasons for aging claims in Orthotics and Prosthetics billing and the strategies to overcome the same.

Reasons for Aging Claims in Orthotics and Prosthetics Billing

Claim aging is a significant challenge in Orthotics and Prosthetics (O&P) practices. The complexity of O&P billing is heightened by the need to establish medical necessity, among other factors. Errors in coding and documentation, a shortage of skilled billing staff, and rising wages further complicate the process. Together, these issues contribute to an increase in aging claims within the Orthotics and Prosthetics billing segment.

  1. Claim Denials: Most of the payments you will receive from the insurance companies, other than deductibles or copays from the patients. Ideally, patients with medical coverage receive the necessary care, and a claim is filed with their insurance provider. The insurer then assesses the claim and disburses the funds to your clinic. While this process seems simple and straightforward, it rarely is. Claims are often denied, interrupting or even halting the cash flow to your clinic. This issue is a primary cause of the prevailing accounts receivables in Orthotics and Prosthetics billing and the main point of contention in this specialty.
    Aging claim increases due to various reasons like uncovered procedures, inaccurate patient information, duplicate submission, late filing, and coding errors. The contributory factor to the high rate of aging claims is how medical billing regulations are skewed in favor of insurance companies. The billing process is complicated and unclear, which increases the administrative burden on the practitioners.
  2. Bad Debts: There is a trend of increasing deductibles and out-of-pocket payments by the patients. Unfortunately, there are a lot of patients who are unable to pay for the amount of treatment needed. As this trend continues, the amount of unpaid medical bills is also increasing. Therefore, it is crucial to take measures to protect your revenue.
  3. Collection Culture: In any healthcare organization providing quality care is the prime objective, and Orthotics and Prosthetics is no exception. This is why the collection culture of most of the facilities is very lenient on patients. While it is commendable, receiving payments is an integral part of maintaining the functionality and financial stability of the healthcare facility. As you lack a defined collection culture and the patients do not pay today, you will not be able to serve them soon.

Strategies for Managing Aging Claims in O&P Billing

  1. Thorough documentation: This is nothing new. Accurate documentation is critical for effective Orthotics and Prosthetics billing to support the medical necessity and appropriateness of care. Incomplete or erroneous documentation can result in claim denials.
  2. Regular review: You need to regularly review aging claims to identify trends, patterns, and reasons. Also, this will help you allocate resources as per the requirements and reduce the risks associated with these claims.
  3. Data analytics and predictive modeling: Another key strategy for managing aging claims in O&P billing is the use of data analytics and predictive modeling. By analyzing historical data, you can identify patterns and predict future outcomes. This will allow you to address the issue proactively. Also, the allocation of appropriate resources will be easier. For example, predictive models can assist you in identifying claims at risk of being denied or underpaid, allowing you to handle these issues before they become more problematic.


Managing aging claims is a challenging task, but you need the correct strategy to overcome the issues. We have successfully provided solutions for healthcare revenue cycle management for more than a decade for both payers and providers. Our team of dedicated employees has the specialized knowledge and skills that can reduce your aging claims in the Orthotics and Prosthetics billing process. The team of expert medical billers and coders is well-versed in the industry’s best practices with comprehensive domain knowledge that can streamline your O&P operations.

Our versatility and ability to work across multiple EMR systems used in the O&P space can ease your challenges with aging claims. Our service’s main purpose is to provide consistent quality as an extended operational arm of your practice.

If you are looking for a reliable medical billing partner, we are here for you. With years of experience, we have been serving some of the biggest facilities in the nation. At just $7 per hour, we provide you with unparalleled assistance that can transform your revenue cycle. To know more about our services, reach out to us now for a quick discussion.