- January 29, 2026
- Posted by: Josh Knoll
- Category: Medical Coding

If you’ve spent any time in a practice manager’s shoes lately, it is no secret that the business side of healthcare is becoming quite a daunting affair. Between the constant updates to CPT codes and the aggressive nature of payer audits, simply keeping up with clinical care intact for many physicians is becoming a daily struggle.
Today, medical coding outsourcing services have moved past being only just a cost-cutting solution. They’ve become a lifeline for practices that are tired of the hiring carousel and the sting of unnecessary claim denials. In fact, many physicians are considering outsourcing as a more convenient option.
Reasons why In-House Coding is harder Than Ever:
A few years ago, having an in-house coder down the hall was the gold standard. But today, several factors have made that model difficult to sustain, starting from:
- The Talent Gap: Finding a certified coder who understands your specific specialty, whether that’s complex retina procedures or general orthopedics, is like finding a needle in a haystack.
- The Overhead Trap: Beyond just a salary, you’re paying for extra here, be it the employment benefits, PTO, desk space, and the constant and continuing education that is required to keep certifications current.
- The Single point of failure: If your lead coder goes on vacation or, worse, leaves for a competitor, your billing cycle grinds to a halt and the worst part is when all your payments stop.
Outsourcing isn’t about replacing people anymore, today it is an easy way out for managing the rising complexities of the medical billing and coding services.
How Outsourcing Actually Works streamlining the medical coding services?
Here, when you partner with a specialized service, you aren’t just filling up the numbers. Modern outsourcing acts as a seamless extension of your office, where they plug into your EHR be it Epic, Athenahealth or eClinicalWorks, review the clinical notes and apply the most specific codes possible, reducing your denial rate for any coding errors. In fact, today, outsourcing your medical coding services to the right expert is the real question.
The 3 Major Players You’ve Likely Heard Of
While choosing one that fits your medical requirements can be challenging, as you start researching, a few big names always pop up. While each has its own vibe and target market, you, however, have to figure out what you want accordingly:
- Optum: The giant in the room. They have massive resources, but can sometimes feel a bit one-size-fits-all for smaller or mid-sized practices.
- R1 RCM: Known for handling huge hospital systems and is tech-heavy and great for enterprise-level scale and not for small or mid-scale hospitals or physicians’ centers.
- SunKnowledge: With 17+ years in the industry, SunKnowledge offers specialized, boutique-style RCM catering to specific medical niches.
Understanding the Middle Ground and Where Sunknowledge Fits In
We know many practices find themselves looking for something more agile. This is where companies like us often come into the conversation. Rather than treating your practice like just another account number, we offer a customized RCM solution, as we know managing medical billing isn’t a one-size-fits-all approach. Being EHR-agnostic and focusing on the payer provider relationship, we understand how insurance companies think and catch the hidden reasons for denials. Also, partnering with us offers you additional benefits like:
- Transparency: partnering with us, you not only get a dedicated account manager but also a team and customized reporting that shows your denials, your AR days and exactly what the team is working on.
- Billing and coding specialty expertise: A coder who knows Pediatrics isn’t necessarily the right person to code a multi-stage cardiac surgery, but with us, we have CPC-certified coders who are experts in every specialty, be it DRG coding (Diagnosis Related Group) , HCC coding (Hierarchical Condition Category) , CDT coding (Code on Dental Procedures and Nomenclature) or DSM-5 coding (Diagnostic and Statistical Manual of Mental Disorders):
- Cost-effective: offering a complete RCM solution at only $7, we save almost 80% on unnecessary operational expenses you end up spending.
In short, when your billing is predictable, your stress levels drop. Our experts are here arguing with payers over modifiers so your staff can focus on the person sitting in the waiting room instead of the claim stuck in the portal.
Looking for a coding audit, we got you covered. Call us and see what difference we can bring to the table here.
