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Powerful technical support services – The Sunknowledge story

Experiencing challenges in technical support services? Consider Sunknowledge Services Inc for a complete technical support action plan. Outsourcing your technical support requirements to us at these extraordinary times will help you earn a competitive edge. We will help you in focusing on patient while everything else will be our responsibility.

What makes Sunknowledge Services Inc the perfect partner?

Sunknowledge Services Inc delivers consistent support to leading names in the industry today with an experienced team of specialists. Our team is trained to improve the service quality lowering your operational costs. We have helped many healthcare practices across specialties with our tailor made technical support services.

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Give us an opportunity to showcase our Technical Support Services  expertise and industry experience!
Reach us now at (646)661-7853; We are just a call away!

Complete Range in Technical Support Services

Customer sales and support services:

  • Payment support
  • Resolving/settling all kinds of billing issues
  • Order processing/provisioning
  • Complete sales support

Pre-sales support services:

  • Customer analysis
  • Information provision
  • Order management

Post-sales support services: 

  • Troubleshooting and problem resolution
  • Installation, warranty, desktop support
  • Return authorization
  • No-cost dedicated account manager

Other technical support services: 

  • Network support
  • Remote network services
  • Remote server services
  • Remote infrastructure support

Our helpdesk services:

  • Issue analyzing/detecting and resolutions
  • Knowledge management/administration
  • Application support
  • Customized reporting and decision support
  • Software support and management

Versatile Software Capability

 

Our technical support for call center services also covers

  • Level 1, level 2 & level 3 Help Desk support, 
  • Ticket rising and resolution support
  • Pre-sales IT Help Desk
  • Business application support
  • Daily, weekly and monthly customized reporting
  • Shrink-wrapped application support
  • Service provisioning
  • Managed services 
  • High-end technical support
  • No-cost dedicated account manager

The other benefits

  • Online cost-effective computer support services
  • Trained helpdesk executives at $  7 per hour
  • Helpdesk executives available at all time zones
  • Improved customer support
  • Increase in customer satisfaction/retention
  • Excellent Client references
  • 99.9 % accuracy rate
  • Highest productivity metrics
  • Saves time, effort and resources

Our team will love to share with you our business synergy model. Schedule a discussion and we are sure that once you hear from us about our success stories, references, there will be no looking back. Partner with us for a holistic technical support approach like never before!

We are your trusted digital health partner

Are You Looking for streamlined Technical Support Services?

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Enough of us! Lets know about your areas of interest! Get connected for a quick discussion on how we can elevate your revenue cycle management experience by working as a seamless operational extension.