Charles Benny is incisive professional with extensive experience of over 19 years in US Healthcare RCM predominantly in Operations Management, Client Services, Project Management, Transitions and Business Development. Charles has experience in managing Payors, Providers & Clearing House. Charles has exceptional skills in presentation & mentoring to ensure thorough accountability for end to end Process Management. Charles possesses interpersonal, communication and organizational skills with demonstrated abilities in Team Management and Customer Relationship Management. Charles is good at identifying improvement areas & implementing measures to attain customer satisfaction levels. Taking escalations for resolving critical issues; ensuring CTQ Delivery & Business Continuity. In his leisure time he likes to play Football and Cricket.