Jobs
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Join our amazing bunch of talented people.

Business Process Outsourcing offers a lucrative career, scope for growth, a stimulating learning experience and a good work-life balance. Sun Knowledge provides you with a golden opportunity to start working in this exciting industry.

If you are looking for a great career in the health care industry or just searching for a cool place to work and grow, join us. Send in your application today!

Current Open Positions

Check out our current job openings below and apply.

  • Medical Billing Executive (Voice Process) | 12 positions

    Job Description:

    ~ Review bills for accuracy and completeness and obtain any missing information

    ~ Knowledge of insurance guidelines, especially Medicare and state Medicaid

    ~ Follow up on unpaid claims within standard billing cycle timeframe

    ~ Check each insurance payment for accuracy and compliance with contract

    ~ Handling collections on unpaid accounts

    ~ Managing the facility’s Accounts Receivable reports

    ~ Understanding of the entire medical billing process, insurance rules and regulations, and ability to enforce/abide by policies and procedures

    Desired Profile:

    - Good communication skills in English (both oral and written)

    - 0-2 years of experience

    - Good leadership & analytical skills

    - Attention to details

    - An inherent quality of being a good team player with a zeal to succeed

    - Willingness to work in night shift and join ASAP

    Other Details:

    Job Location: Kolkata
    Shift: US Shift with drop facility (home drop within the marked boundary, otherwise point drop)
    Process: US healthcare. 5 days working & 2 days weekly off

    To Apply:

    If you have specific commercial experience in a similar role please email your CV, covering letter and links to relevant work examples to

    jobs@sunknowledge.com

  • Account Receivables Analyst (Medical Billing) | 12 positions

    Job Description:

    The role of an AR executive (Medical Billing) will be to work on Account Receivables for the medical billing process wherein he/she will be responsible to call the insurance company/agency/hospitals/medical service provider etc. to deal with the issues of claims, denials etc.

    ~ End-to-end AR

    ~ Review of insurance AR 

    ~ Identification of issues

    ~ Analysis of Patient Receivables

    ~ Follow up action

    ~ Issue Work Orders

    ~ Denial management

    Desired Profile:

    - Good communication skills in English (both oral and written)

    - 6-12 months of experience as AR analyst

    - Should have thorough knowledge of end-to-end US medical billing process

    - Good leadership & analytical skills

    - Willing to work in 24/7 environment

    - An inherent quality of being a good team player with a zeal to succeed

    - Should be available to join ASAP

    Other Details:

    Job Location: Kolkata
    Shift: US Shift with drop facility (home drop within the marked boundary, otherwise point drop)
    Process: US healthcare. 5 days working & 2 days weekly off

    Please note that it is a Voice Process.

    To Apply:

    If you have specific commercial experience in a similar role please email your CV, covering letter and links to relevant work examples to

    jobs@sunknowledge.com

  • Customer Service Representative (CSR) - Inbound | 20 positions

    Job Description:

    ~ Provide customers with the required information related to the product or service/or gather information

    ~ Use questioning and listening skills that support effective communication

    ~ Apply the elements of building positive rapport with different types of customers over the phone

    ~ Keep one updated with latest US healthcare rules & regulations

    ~ Apply critical thinking and critical decision making for completing tasks

    ~ Notify Supervisor when an incident or situation may require escalation to a higher level

    ~ Apply the proper telephone etiquette to satisfy various customer situations

    ~ Identify voice skills and how to enhance a good telephone presentation

    ~ Prepare standard reports using Excel spreadsheets and MS Word documents

    ~ Other duties as assigned

    ~ Good inter-personal, problem solving and analytical skills and equipped with learning abilities

    ~ Display time flexibility towards shifts as per work floor requirements

    ~ Identify process improvements, offers solutions and communicates recommendations to management

    Desired Profile:

    ~ Excellent communication skills in English (Both Oral and written)

    ~ 0-1 year of International BPO experience (Freshers can also apply)

    ~ Good leadership & analytical skills

    ~ Willing to work in 24/7 environment

    ~ An inherent quality of being a good team player with zeal to succeed

    ~ Should be available to join ASAP

    Other Details:

    Job Location: Kolkata
    Shift: US Shift (5:30 pm to 3:00 am) with drop facility (home drop within the marked boundary, otherwise point drop).
    Process: US healthcare. 5 days working & 2 days weekly off.

    To Apply:

    If you have specific commercial experience in a similar role please email your CV, covering letter and links to relevant work examples to

    jobs@sunknowledge.com

  • Denial Management Executive | 7 positions

    Job Description:

    ~ Analysis of individual contract terms and reimbursement

    ~ Tracking and trending of denial issues

    ~ Documentation of Denials

    ~ Action on Denials and follow-up on Appeals

    ~ Preparation and submission of Appeals with supporting documents

    ~ Assure all discussions and appeals are filed timely within specific guidelines

    ~ Make management aware of any issues or changes in the billing system, insurance carriers and/or networks

    ~ Supporting the Supervisor and Manager, as needed

    Desired Profile:

    ~ 6-12 months of experience in denial handling

    ~ Should have thorough knowledge of the end-to-end US medical billing process

    ~ Good communication & interpersonal skills

    ~ Critical thinker with demonstrated ability to perform root cause analysis and problem solving skills

    ~ Willing to work in 24/7 environment

    ~ An inherent quality of being a good team player with zeal to succeed

    ~ Should be available to join ASAP

    Other Details:

    Job Location: Kolkata
    Shift: US Shift (5:30 pm to 3:00 am) with drop facility (home drop within the marked boundary, otherwise point drop).
    Process: US healthcare. 5 days working & 2 days weekly off.

    Please note that it is a backend process.

    To Apply:

    If you have specific commercial experience in a similar role please email your CV, covering letter and links to relevant work examples to

    jobs@sunknowledge.com